What belongs in the knowledge base
Services, published prices, terms, instructions and verified answers. Each entry needs clear ownership and an update process. Secrets and personal information must not accidentally enter public replies.
Can it work without AI
Yes. Keyword search and prepared responses are suitable for definitions, contact details and common questions. A language model can handle more flexible wording, but adds request costs and a need to check accuracy.
How we launch
We start with a bounded set of questions, test replies and verify handoff to a person. Jangera.Ru styling follows your brand and agreed channels. An available chatbot does not imply a manager is on duty around the clock.
DeLuxe.Ru guide · Reviewed 29 October 2026